120k Privacy Policy — Our Commitment to User Data
At 120k, your privacy is our priority. This document outlines the types of information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia. Last updated: January 2026.
1. Information We Collect
When you register or use the 120k platform, we may collect several categories of personal information to ensure our services run smoothly and securely for you.
Full name, email address, phone number, date of birth, and encrypted password collected during registration.
Transaction details in Malaysian Ringgit (RM), deposit and withdrawal records, and payment methods used such as Maybank FPX or e-wallets.
Device type, operating system, IP address, browser type, screen resolution, and other technical data automatically collected when you access the platform.
Records of in-platform activity, including games played, bets placed, session duration, settings preferences, and interactions with platform features.
2. How We Use Your Information
The information we collect is used solely for legitimate purposes directly related to the operation of the 120k platform. We will not use your data for any other purpose without your consent.
- Account verification and security: Verifying that user identities are legitimate and protecting accounts from unauthorised access.
- Financial transaction processing: Managing deposits, withdrawals, and all transactions in MYR accurately and securely.
- Service improvements: Analysing usage patterns to improve platform performance, introduce new features, and enhance the overall user experience.
- Important communications: Sending account-related notifications, policy updates, security alerts, or promotional information that you have consented to receive.
- Legal compliance: Meeting applicable legal and regulatory obligations, including anti-money laundering requirements where necessary.
- Customer support: Providing technical assistance and resolving enquiries or complaints raised by 120k users.
3. Cookies & Tracking
The 120k platform uses cookies and similar tracking technologies to enhance the user experience and ensure core platform functions run smoothly.
Types of Cookies Used
- Essential cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled as they are critical to platform operation.
- Performance cookies: Collecting information on how users interact with the platform to help us identify technical issues and improve overall performance.
- Preference cookies: Saving user preferences and settings such as language, region, and display configuration to streamline future sessions.
You can manage or disable cookies through your browser settings, though this may affect certain features within the 120k platform.
4. Data Storage, Data Security and Third-Party Sharing
Storage & Security
All personal data collected by 120k is stored on servers protected with industry-standard SSL encryption. We apply appropriate technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of your data. Data is retained for as long as your account remains active or as long as necessary to fulfil the stated purposes.
Third-Party Sharing
120k does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, we may share necessary information with:
- Payment service providers that process your MYR transactions
- Technical service providers that help operate the platform's infrastructure
- Legal authorities where required by applicable law
5. User Rights and How to Contact Us
As a 120k platform user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you may request that we update it without undue delay.
Under certain circumstances, you may request the deletion of your personal data from our records.
Changes to This Privacy Policy
120k reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or registered email. Continued use of the platform following such changes will be considered your acceptance of the updated policy.
Contact Our Privacy Support
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please reach out to the 120k support team via the email address below. We will endeavour to respond to your enquiry within a reasonable timeframe.
Privacy support email: [email protected]
For information on platform usage rules, please refer to Terms & Conditions us.
Still Have Questions About Your Privacy?
The 120k team is always here to help. Check our FAQ section for quick answers, or log in to your account to manage your privacy settings directly.